Insights category: Reports

Executive Summary Cloud adoption is accelerating worldwide, but the real differentiator for providers isn’t just infrastructure—it’s how services are monetized. Billing models that once worked for traditional hosting no longer meet customer expectations for flexibility, transparency, and automation. This report analyzes global cloud billing trends in 2025, explores regional differences in adoption, highlights challenges providers … Read more

Executive Summary Artificial Intelligence (AI) has moved from hype to reality in cloud operations. In 2025, providers worldwide are adopting AI to reduce support costs, automate resource management, and deliver superior customer experiences. This report explores how AI is shaping cloud hosting, datacenter operations, and managed services—with a focus on customer support automation, VM provisioning, … Read more

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